Cookie Policy

What Are Cookies and Why VegaZone Casino Uses Them

When you visit vegazone-casino-nz.com, small text files called cookies are placed on your device by your web browser. These files store a limited amount of data tied to your session or your account, depending on the type. They are not executable programmes and cannot carry viruses or access files elsewhere on your device.

VegaZone Casino uses cookies for a range of purposes that affect your experience directly: keeping you logged in between pages, remembering your preferences, measuring which parts of the site are working as intended, and supporting the responsible gambling tools that are required as part of our operating licence (OGL/2024/589/0556). Some cookies are placed by us directly; others are set by the third-party providers whose services run on the platform, including game studios, analytics tools, and customer support infrastructure.

Under the New Zealand Privacy Act 2020, you have the right to know what personal information is being collected about you, how it is used, and who it may be shared with. This Cookie Policy is part of how VegaZone Casino meets that obligation. It sits alongside our Privacy Policy, which covers personal data handling more broadly.

Types of Cookies We Use

Not all cookies do the same thing. The categories below reflect how each type functions on the VegaZone Casino website, what data they collect, and how long they remain on your device.

Strictly Necessary Cookies

These cookies are essential for the website to work. Without them, core functions like logging in, accessing your account balance, placing deposits, or navigating between game categories would fail. Because they are required for the site to operate securely, they cannot be switched off through your cookie preferences. They do not store any information that could be used to identify you for marketing purposes.

Strictly necessary cookies are used for the following on vegazone-casino-nz.com:

• Maintaining your authenticated session after login so you are not required to re-enter your credentials on every page
• Enabling secure communication between your browser and our servers during deposits, withdrawals, and account management
• Supporting fraud prevention and security verification during financial transactions
• Storing your cookie consent preference so the consent banner does not appear repeatedly
• Enabling the responsible gambling tools required under our licence, including session limit enforcement and self-exclusion status

These cookies are session-based or short-lived, typically expiring when you close your browser or within 24 hours of inactivity.

Performance and Analytics Cookies

Performance cookies collect anonymised data about how visitors use the site. This includes which pages are visited most frequently, how long users spend on particular sections, where visitors arrive from, and whether error messages are being triggered. The data is aggregated and does not identify individual users.

VegaZone Casino uses this information to identify technical problems before they affect large numbers of players, improve navigation, and understand which game categories or promotional pages are performing well from a user experience perspective. This type of analysis would be impossible without some form of tracking, but the data collected at this level is statistical rather than personal.

Third-party analytics tools may be used for this purpose. Where they are, those providers operate under their own privacy frameworks and are bound by contractual obligations to handle data securely. They are not permitted to use VegaZone visitor data for their own commercial purposes.

You can opt out of performance cookies through our cookie preference centre accessible in the site footer, or by configuring your browser settings.

Functional Cookies

Functional cookies remember choices you make when using the site so that your preferences persist between sessions. They are not required for the site to work, but they make using it more convenient. Examples include:

• Your preferred display language
• Currency display settings (for example, NZD as your default)
• Whether you have opted into or out of particular promotional notifications
• Layout preferences within the game lobby, such as recently played titles or favourite game categories
• Remembering that you have completed KYC verification, so you are not prompted again

Functional cookies are typically set to persist for 30 days, though the exact duration depends on the cookie. They expire and are cleared at the end of that period unless you revisit the site and they are renewed.

Disabling functional cookies will not prevent you from using the site, but some preferences will reset between visits and will need to be set again manually each time.

Targeting and Marketing Cookies

These cookies track your browsing activity across websites to build a profile of your interests. That profile may be used to show you relevant advertising on other platforms, or to limit how many times you see the same promotional material. VegaZone Casino may use this type of cookie to reach players who have visited the site but have not yet registered, or to promote specific offers to existing players across external platforms.

It is important to understand what this category does and does not involve. Targeting cookies do not store payment details, account credentials, or personally identifiable information in a form that third parties can read directly. The data is typically pseudonymised, meaning it is linked to a device or browser identifier rather than your name or email address.

However, when this data is combined with other information held by advertising networks, it can be used to create a reasonably detailed picture of your browsing habits. Under the New Zealand Privacy Act 2020, you have the right to opt out of this type of collection.

You can withdraw consent for targeting cookies at any time through the cookie preference centre linked in the site footer. Doing so will not affect any cookies that were already placed before you withdrew consent, but no new targeting cookies will be set from that point forward.

Third-Party Cookies on VegaZone Casino

Several third-party services integrated into vegazone-casino-nz.com may set their own cookies on your device. VegaZone Casino does not control these cookies, and their data collection is governed by those providers’ own privacy policies rather than ours. The categories of third-party services that may set cookies when you use our platform include:

• Game providers such as Evolution, Play’n Go, PG Soft, Pragmatic Play, Spribe, BGAMING, Evoplay, and others. These providers may set cookies that support game session continuity, RNG certification verification, and fair play monitoring. A full list of game providers currently active on VegaZone Casino is available on the homepage.
• Payment processors including the services behind Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency transaction platforms. These providers use cookies as part of their fraud detection and secure checkout processes.
• Live support tools that power the 24/7 live chat function may use session cookies to maintain the continuity of a support conversation.
• Responsible gambling partners including Gambling Therapy and BeGambleAware, whose tools and widgets are embedded on the VegaZone site. These partners operate independently and handle any data collected through their services under their own policies.
• Analytics and performance measurement services that provide anonymised traffic data as described in the performance cookies section above.

If you want to understand how any specific third-party provider handles cookie data, you should consult that provider’s privacy policy directly. VegaZone Casino cannot accept responsibility for the practices of third-party services, but we do review our provider relationships periodically to ensure they meet reasonable data handling standards.

Cookie Duration: Session Cookies vs Persistent Cookies

Cookies fall into two broad groups based on how long they remain on your device.

Session Cookies

Session cookies exist only for the duration of your browser session. When you close your browser, these cookies are deleted automatically. Most of the strictly necessary cookies used to maintain your login and protect your account during a gaming session are session cookies. They cannot be used to track you between separate visits to the site.

Persistent Cookies

Persistent cookies remain on your device after you close your browser, up to a defined expiry date. The table below gives an overview of the general duration ranges used by VegaZone Casino for different cookie categories:

• Strictly necessary: Up to 24 hours, or session-based
• Functional: Up to 30 days
• Performance and analytics: Up to 13 months, in line with standard industry practice for anonymised analytics data
• Targeting and marketing: Up to 90 days, after which the cookie expires unless renewed by a new site visit

Exact durations may vary depending on the specific cookie and the third-party service involved. You can check the expiry date of any cookie stored by vegazone-casino-nz.com using your browser’s developer tools or a cookie inspection extension.

Managing Your Cookie Preferences

You have several options for controlling which cookies are placed on your device when using VegaZone Casino.

Through Our Cookie Preference Centre

The quickest way to manage non-essential cookies is through the cookie preference centre, accessible via the link in the site footer. From there you can toggle performance, functional, and targeting cookies on or off independently. Changes take effect immediately. Strictly necessary cookies cannot be disabled through this tool as they are required for the site to function.

Through Your Browser Settings

Every major browser gives you the ability to block or delete cookies at the browser level. Instructions vary by browser:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
• Safari (iOS and macOS): Settings > Safari > Privacy and Security
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Be aware that blocking all cookies at the browser level will prevent strictly necessary cookies from being set, which means vegazone-casino-nz.com will not function correctly. You may be unable to log in, complete a deposit, or access your account history.

Opting Out of Third-Party Analytics

If you want to opt out of interest-based advertising from third-party networks, the following resources are relevant for New Zealand residents:

• Your Choices (youronlinechoices.com) for opting out of participating ad network cookies
• Network Advertising Initiative opt-out tool at optout.networkadvertising.org
• Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout

These opt-outs apply to those specific third-party services and do not affect cookies set directly by VegaZone Casino.

Cookies and Responsible Gambling Compliance

Operating under gaming licence OGL/2024/589/0556, VegaZone Casino is required to maintain technical controls that support responsible gambling obligations. Some of these controls depend on cookies to function correctly.

Specifically, cookies enable the enforcement of deposit limits, session time limits, and cooling-off periods that players set through their account. If a self-exclusion or limit is active on your account, the platform uses session and account-state cookies to ensure those restrictions are applied consistently, including across devices if you log in from a different browser or phone.

Blocking strictly necessary cookies will prevent these controls from working as intended. If you are using responsible gambling tools on your account, we strongly recommend keeping strictly necessary cookies enabled. If you are concerned about how any of these tools are functioning, contact our support team at support@vegazone-casino-nz.com or call +64 9 671 2023.

Players in New Zealand who need support with gambling-related issues can also reach out to the New Zealand Problem Gambling Foundation at pgf.org.nz, or access free confidential support through Gambling Therapy.

Your Rights Under the New Zealand Privacy Act 2020

The Privacy Act 2020 sets out specific rights that apply to New Zealand residents in relation to personal information collected about them. Where cookie data constitutes or contributes to personal information as defined under the Act, the following rights apply:

• Right of access: You can request confirmation of what personal information VegaZone Casino holds about you, including any data derived from cookie-based tracking, and receive a copy of that information.
• Right to correction: If any personal information held about you is inaccurate or misleading, you can request that it be corrected.
• Right to know the purpose of collection: VegaZone Casino must tell you why personal information is being collected. This Cookie Policy, alongside our Privacy Policy, serves that purpose.
• Right to complain: If you believe VegaZone Casino has handled your personal information in a way that breaches the Privacy Act 2020, you can make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.

To exercise any of these rights, contact us in writing at support@vegazone-casino-nz.com or by post to 28 Constellation Drive, Auckland 0632, New Zealand. We will respond within 20 working days in line with the timeframes specified under the Act.

Changes to This Cookie Policy

VegaZone Casino may revise this Cookie Policy from time to time to reflect changes in the cookies we use, updates to the third-party services integrated on the platform, or changes in applicable legislation. When we make material changes, we will update the content of this page. If you visit vegazone-casino-nz.com regularly, we recommend checking this page periodically.

Continued use of vegazone-casino-nz.com after any revision to this policy constitutes acceptance of the updated terms, to the extent permitted by the New Zealand Privacy Act 2020.

Contact Us About Cookies

If you have questions about this Cookie Policy, want to exercise your privacy rights, or need help adjusting your cookie preferences, you can reach VegaZone Casino through the following channels:

• Email: support@vegazone-casino-nz.com
• Phone: +64 9 671 2023
• Post: 28 Constellation Drive, Auckland 0632, New Zealand
• Live chat: Available 24/7 directly on our contact page

Our support team is available around the clock. For privacy-specific requests, please use email so that your query is directed to the appropriate person and handled within the statutory timeframes under the Privacy Act 2020.